Mar 8, 2003
Knowledge work as craft work
"Knowledge work takes us back to a world of craft work practices. The "symbolic analysis" that Robert Reich identifies as the essence of knowledge work is designed to create the one-of-a-kind results that characterize craft products. Recent flaps over plagiarism by both students and professionals are a concrete reminder that the goal of knowledge work is the creation of new results."
This article draws interesting parallels between crafts and KW and points out that our mindsets rooted in the industrial society might be limiting to understand the needs of knowledge work and workers
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