Jun 5, 2006

Human Resource Management as a career choice

Get to know HR

I often have been posting about things related to HR and OD and related topics, when it suddenly dawned on me that some of my readers are still students and might not know what it's like in a HR department, what skills you need and what are the different kind of jobs are available.

So here's my lowdown for those of you considering a career in HR.

What is HR?

Human Resources is the discipline of study of human behavior within organizations. The field comprises study of individual behavior, group behavior and organizational behavior. As a field of study, OB is the backbone of Human Resource Management.

So it's not common sense?

Unfortunately, while everyone seems to think HR is common sense, in reality it is not. HR people without any knowledge of human motivation, perception, identity and behavior are doing great harm to their organizations and fellow employees.

Seriously, in lay terms, what do you guys do?

In lay terms, HR people are responsible for attracting, retaining and developing people to their organizations.

The people who attract people to organizations are known as recruiters, and they are HR people with the jobs that are very 'sales and marketing' in nature. They scour your resumes, your job sites and these days, even your blogs to find those great people that are needed to make their company successful.

However, they just can't offer you any salary. The people who set salary and salary bands within the organization based on the job families within the organization and ensuring industry parity are the compensation & benefits experts. These HR guys love working with numbers and crunch data on excel sheets and talk in their jargon that has a lot of "percentile, median, etc" words thrown in them.

After an employee comes on board, they come under the ambit of the HR Generalist (also called Business partner, Employee Relations, Unit HR, etc.). The job is fairly simple, they solve your day to day queries reagrding policies and processes. They also are the guys you run to for your goal setting, performance management issues. Their primary client happens to be the business and they analyse a lot of employee data and advise the management on business unit specific HR issues.

The development of the employees is spearheaded by the Training or Learning function within HR. This team also comprises a lot of technical and business trainers sometimes in certain industries. In other industries or companies it might be outsourced to a large extent. The training group's job is to track the skills of various employees, do the training needs identification for them (if a competency model is in place in the organization) and ensure that training is delivered that is useful for the business and work with the management to follow up and check if behavioral impact of high cost training at least is there.

So do you want to be a HR professional? Which role described above excites you most?

Do you have any additional questions?

13 comments:

  1. Nothing!The entire thing sucks.How can u guys keep doing the same stuff!

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  2. Hi Anonymous,

    Maybe, because we like doing it?

    What kind of work do you do? Why do you do it? What keeps you at it? Day after day, week after week, month after month?

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  3. Dear Gautam,

    What exactly in your understanding is the USP of (unique value addition done by) "human resource professionals"?

    In simpler words, what exactly is it that separates a qualified MBA-HR from any graduate who happens to do the routine HR Job? Any difference?

    Perception of role & actual role in implementation - that is where people see a disconnect.. HR says that it ensures retention, while the line manager is equally powerful to dump/retain his people... Similarly the HR person can only develop training needs / performance measures / job descriptions based on inputs from line managers..

    Apart from coordinating, passing papers around, making formats & processes, ensuring facilities are available, etc. what exactly does HR do which another employee can't?

    A noted Indian business newspaper mentions that companies look to bring in non-HR people to look into the more strategic aspects of HR (as they know the business HR) while the transactional/routine aspects are better left to the Regular HR Professionals.. (Ref:http://economictimes.indiatimes.com/articleshow/1725405.cms)

    Are HR Professionals any better than glorified clerks? ... I would love to know that it is not so, if you could justify it so, please.

    Samuel

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  4. Dear Gautam, Firstly congrats on your new venture. Its great to see young ppl like you and me having so much passion for HR. Dude I've joined HR for the passion for it and I do aspire to change a few ppl's perception abt HR. Presently I am doing my MBA HR (final yr) from Welingkars, Mumbai. Hope to keep in touch with you.
    Regards, Nikhil
    (n_dhawan@rediffmail.com)

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  5. Hi Gautam,
    It was really exciting to go through your profile and whatever u have written about HR,as i am just a begginer in the field of HR some quotes bounced but still it was a good experience....

    Thanks & Regards
    Sumit

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  6. Isn't really funny that HR thinks that any trained monkey can do any job within the company expect HR. What is really strange is that the salary for a HR position seems quite high in regards to other positions within the company.

    I really think any trained monkey can do HR. They just work 9-5 without any overtime, and don't even know what month-end is, or what a deadline is.

    Most positions within our company require more education, and work experiance than an HR clerk.

    What really gets to me is that any HR clerk has access to our exact salary, not just the pay band.

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  7. Hi Gautam,

    I am currently into software development and want to take up HR as a profession. Do you think taking up HR after doing technical stuff for 3 years will be good for my career growth in future?

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  8. Hi Gautam,
    I am currently in recruiting and finishing up courses towards a CHRP designation - my question for a paper I am doing is this - need to find which organizations are known for attracting and retaining solid project manager resources – what makes them best in class

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  9. hi gautam..i think u hit the nail on the head. a HR guy without OB knowledge wouldn't really be doing justice to his position. I am a student of HR at london school of economics and the entire course focuses on the behavioural aspects of HR....such as how ppl identify themselves with org and so on...if ppl r the most important assets ...lack of knowledge abt why pl behave the way they do won't stand any mgmt in good stead...

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  10. Out of 8 comments , 3 are outright offending !.
    I wonder - why many thinks that HR is not worth of its payments .

    HR professionals are responsible for this , Most of HR professionals do not have any passion or love for job ..

    HR mates - are you listening ?

    Gautam - By the way - loved your comment that OB is backbone of HR !!

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  11. its amazing to hear the disdain in so many of ur voices towards an HR professional. i dont know much about the organizations that all of u work for... but most successful organizations hav thousands of employees. Do u know wat it takes to keep the line of communication open amongst these varied groups!!

    Work life today is all consuming... and a dedicated HR professional is interested in making this huge aspect of ur like run smoothly, deal with ur grievances, place u appropritely, help u reach ur career goals,develop careerwise and as a person, go beyond the cacoon of "the self" and work seamlessley as a team to achieve organizational goals and help u feel satisfied in the place u spend 10 hours of ur 24 hour day.

    Well if u guys think u can manage ur job responsibilities AND achieve all d above AND MORE.... then thats highly commendable!!

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  12. Dear Rajarshi n all HR haters,

    First of all thanks for hating HR so much.Its no wonder that people hate something only if it is successful. No wonder all people hate their bosses but it dosent change anything neither does it matter to anyone.
    If HR are glorified clerks then Marketing is no more than "glorified salesmen". Atleast HR people do not have to sit on a burning firepot everyday with sales targets n all shits of the world. yes HR ppl are ppl doing 9-5 jobs but its good, they need not bother about month ends n bring the shit stress at home.
    Ppl hate HR bcoz of a reason because they know that their job sucks n HR in reality is a good job.
    Marketing ppl - salesmen , how many in marketing really make a marketing plan for a company....all others r just selling products. I am in investment finance n i know its all about selling only both at a bank branch level to an investment banker level.
    HR - manages you ie the people of the company....they can be the biggest assets n the biggest liabilities of a company. It is HR's job to throw useless people out of the company and to keep the good people motivated to do their work....line manager has his work to do for which he is paid than to remove his stupid subordinate who is not working properly. N if its a big company with 200,000 ppl HR becomes all the more important.
    finally, its no use throwing mud towards the sky as it will end up on your own face.
    Thanks,

    Someone who has done financial marketing for 5 years n hates it....

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