The biggest mistakes business leaders make are not communicating, failing to provide feedback and just not listening to their workforce, new research has suggested.
(Source: Management-Issues : News )
Why don't they do these? And how do they become leaders if they never did these in the past?
The answer I believe is the difference between being a great manager and being a great leader.
As Marcus Buckingham notes, great management is finding what is unique about your team members and playing to their strengths. So for a consistently great manager the discipline he or she builds is one of focussing on the individuals.
The competency however fails when the manager becomes the leader, because from focussing on uniqueness, the leader has to focus on the universal. The common thread that energizes and takes along evrybody.
Gautam,
ReplyDeleteYou make a valid point in that business leaders make mistakes in communication, providing feedback and not listening. Providing feedback and listening - especially to employee audiences - are important leadership qualities more executives need to display. It's a great way to keep an eye on the pulse of the company and identify issues before they become problematic. Unfortunately, I don't think we will see a major change in leadership/executive communications until a concrete connection is made to bottom-line results.
"Communication" is a very broad word. Many people think sending a broadcast email will do the trick. It won't. The best leaders I've met over the years are the ones who make the time to get face to face with as many people as possible for one simple objective: to talk. Simple human conversation is still the best form of communication there is.
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