There's however potential for this work itself to be done cheaper in the level 2 and 3 cities in India - as metros become more and more expensive for doing it.
Most of human resource outsourcing (HRO) contracts coming up for renewal are likely to witness a significant restructuring .This is likely to see more such work being offshored to India.
Everest Group, in a study ‘Human Resources Outsourcing (HRO): End-of-Term Market in HRO’ said the areas of restructuring range from modifying the number and type of in-scope processes, to enhancing delivery models through global sourcing, to introducing alternative pricing models.
According to the research firm, about 75-85 % of engagements will likely be extended while 15-25 % will be repatriated or transferred to new suppliers.
