It's the Talent, stupid!

Terrence claims its all about Talent.

I agree with the statement, but it reminds me that extraordinary organizations don't always need to have extraordinary talent always to do extraordinarily well.

OD's here would be to transfer the insight and talent of the extraordinary folks into processes that can be duplicated and are not person-dependent.

The other thought that worries me about all this focus on Talent is that it reminds me of some remark of the early industrial age.

"I wish I could only hire the hands, why does every pair need to come with a head"

Now every head comes with emotions and a heart attached and we just can't wish them away. Engaging with the tough parts is what will make the employment more human.