In my understanding e-governance is the IT driven system that
connects a citizen with the State. Hence, if we have to visualise a
system it should be a one stop shop where a citizen can see the
status of his/her transactions with the state on the computer/palm
top screen.

What is the scene that knowledge management can play in this
scenario?

Currently the information about an individual are kept in silos in
various state government departments. Sharing of this information
between departments is few and far between. In addition with
changing government policies new systems are being built up all the
time.

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