Mar 24, 2007

Sensemaking and Insights

Shawn at Anecdote points to how narratives and storytelling help people to make sense of their learnings and (in my view, more importantly) make that explicit.

He also links to Weick's definition of sensemaking:

Sensemaking involves turning circumstances into a situation that is comprehended explicitly in words and that serves as a springboard into action.

As learning facilitators/OD professionals/HR professionals or even managers helping people make sense and meaning from their experiences and turning them into plans for further action ought to be a key skill. Building time and space into organizational processes and skills to make that happen is very important to gain the insights that makes a virtuous cycle come alive.