HR has an integral role to play in any business change that impacts people. HR should advise top management how to plan for change so that people with the right capability are skilled and motivated to champion the change as well as how to counsel the people whom the change will have a negative effect on.
The major roles of HR are
- plan, develop and execute the strategies for changes with no or minimal impact on the performance of individual employees;
- Identify and secure all the Key Players in the Organization;
- Develop and execute the communication and action plan to minimize the resistance of employees against the proposed change;
- Develop and implement Action Plans to get the performance at the level prior the change and to continuously increase the satisfaction and performance of employees.
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