Aug 14, 2008

Training has failed the business

That's not what I said but someone who has facilitated learning and OD sessions for the last 18 years. Was meeting him last weekend and he asked "Have you ever asked someone what their biggest learning experience has been and been answered with 'a training program'?"

No. Really.

Think about it.

What has been your biggest learning experience?

See? Nothing in the classroom qualifies as a great learning experience.

Yet, tonnes of money get poured into training programs by organizations of all shapes and sizes across the world.

Here's a hint. If you want great learning focus on what happens before the training and what happens after the training.

Of course, as this person shared, maybe we have to evolve a new paradigm for learning totally different from training too.

4 comments:

  1. so, here's my favorite story about learning:

    in the early 1960s, when tom watson jr. was ceo of ibm, an executive championed a project that wound up losing $10m. watson called the guy into his office and said, 'do you know why i called you in?' the executive, well aware of watson's legendary temper, shook with fear and said, 'i assume you're going to fire me.' 'fire you?' watson bellowed. 'i just spent $10 million educating you. i merely want to be sure you learned the right lessons.'

    i think businesses need to get well beyond training programs and focus more on how to get people to learn from experience. and by experience i mean both successes AND FAILURES, which are typically neglected because no one wants to revisit them.

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  2. Agreed that - Training has failed the business.

    BUT,, "Without training the level of failure would be much much more.- Think about it." You can quote me on this. - P.M

    I say this with experience ( I am a HR Manager - luxury products ).

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  3. If training has failed the business..then we can also say education has failed the system (here by system I mean the world we are living in). So I dont think "training has failed the business"

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  4. TRAINING IMPACTS :

    1.enhanced plant productivity through technical training workshop series at excel crop care, better operations parameters, enhanced quality, reduced wastages, safety capability.
    2. reinduction of staff through training workshop at Vadilal Ind involving themes of human relations, tqm, information tenchnology awareness, sharing emerging, business agenda; followed by an hour's dialogue with the MD towards the end generating renewed belongingness in a growing organisation people enthusiastically coming with various suggestions for the organisation, MD putting things in perspective.

    Training Workshops do have a functional role in the evolution and existence of the organisation atleast generating awareness for growth and the needed self-motivation and the aliveness and the renewal needed from time to time with an eye on the future organisation;

    yes attempting to measure and take an impact reading with a thermometer may not always be done and reported; training becomes part of the organisational culture - the negative feel rather generates when we try to measure and impose compulsion on remembering the contents as in a board examination making one feel guilty of having forgotten the text. After all perhaps a fraction of the budget is spent on training; we want to eat a cone of icecream and keep on measuring the impact of the cone in quantified terms rather than acknowleding the positive feeling already generated; complain would anyway come if the icecream was bad enough.

    some humble sharing and response, regards!

    shantaramkhrd@yahoo.co.uk

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