I totally agree with Bob Sutton's post. For things to change drastically at large organizations, everything might need to be changed, specially, culture and the other things that keep that culture glued in, processes and structure. Throwing money is not going to change anything!
My original post argued that one reason that leaders at GM were so
clueless is that power dynamics in meetings (and other interactions)
are deeply dysfunctional, with the highest status person in the group
doing all the talking and none of the listening, regardless who has the
most expertise in the room. As a result, it seems to be a system
designed to preserve the status of those at the top rather than to get
the best information to the right people at the right time. This
conclusion resulted from observations (often measuring talking time)
during meetings I have attended at GM over the past 30 years for
diverse reasons.
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