Mar 27, 2012

Speaking on "Social Recruiting" at #IndiaSocial12

India Social, India's premier "social media" event returns this year with the theme "Social is Business" and I would be taking a session for an hour on "Social Recruiting" (and related themes like social learning and talent communities) on 4th April.



If you attend the talk it would focus on why HR people need to think like marketers, how  to identify the right employees as your advocates, and why communities of practice matter.

If you make it , you can get to hear an amazing group of people from the client, vendor and agency side. My talk, I think would be the only non-marketing talk.


Mar 23, 2012

Social Internally Before Being Social Externally

Always have believed that social media externally or internally cannot be an add-on and that organizational culture should be internally open and transparent radically to face tough conversations.

Here's a report by Edelman that says that companies that search for online influence should focus on employees as their main influencers - as employees are trusted more and advises companies to connect them to employees.

Dachis Group tells companies that increasingly employees would be talking about their job experiences in social media and apart from ignoring it - savvy companies are reacting in two ways - either by radically making their organizations transparent or opening their organizations internally.

What will your organization do?

Mar 22, 2012

Quoted On Social Media and Talent Communities in Business Today

Thanks to the SHRM India HR Influencers list have been getting featured a little bit. First there was the Business Standard coverage and then in HT Shine.

However the biggest coverage was in India's leading business magazine, Business Today, who covered the list and called me a "poster boy of HR" which made me feel a little weird ;-)

Gautam Ghosh, third on the list, is the poster boy of the HR space. He is a social media expert who represents BraveNewTalent in India, which helps organisations create talent communities. In 2009, Ghosh himself found a job opening, thanks to Twitter. "I saw a tweet that 2020 Social was looking for people. I replied and the next thing I knew I was being interviewed for the job." "Those handling social media need training and must not be forced into such engagements," says BraveNewTalent's Ghosh. Ultimately, a company's culture becomes its brand on social media. "The first step is to cultivate a transparent culture internally," he adds.



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Mar 15, 2012

Influence on Social Media - Myth or Reality

So this week SHRM India brought out a list of top 20 Indian HR influencers on social media (you can download the pdf from their website) and by doing so triggered the whole debate about whether influence on social media in a space like HR is relevant or not.


The list has some people who are setting the HR agenda on a national level, like HCL CEO Vineet Nayar, E&Y's Global HR Advisory head NS Rajan, Mphasis Chief HR Officer Elango and Wipro Chief Learning Officer Abhijit Bhaduri. But it also has a lot of middle managers from the vendor side and some people in their first year of work too! (P.S. I am number 3 in the list :))

That - some would say - is the drawback and beauty of social media. If you have conversations you build influence.

But let's examine the word influence. According to an online dictionary : Influence is the capacity or power of persons or things to be a compelling force on or produce effects on the actions, behavior, opinions, etc., of others

By that definition I would say that most of the people in the list (with the exceptions of some) are not influencers. And that is primarily because the vast majority of HR professionals are not on social media. So these are influencers without anybody to influence :)

According to the SHRM report they chose to compile this list because 
we also decided to identify who all are creating or contributing to these HR conversations and thereby shaping the perceptions of the larger business community about the use of social media by the HR industry. If you are a contributor to social HR, then you can use this report to connect with these key conversationalists (i.e. the influencers) in the HR industry and build conversations with them on HR topics of their specialization/ liking. 

The other aspect of the list is that it uses only Twitter as a platform to gauge social media influence. They have justified only using Twitter by saying

given the fast paced nature of the medium, Twitter was selected as the platform of choice. Also as compared to other social media, Twitter is more real-time.
In addition, Twitter users are bloggers, vloggers, community members and active online participants in Internet culture

But in India that mostly isn't the case. Only a handful of these 20 people have a blog and participate in other online communities. And the metrics that got tracked leading to the "Influencer score" is number of retweets, number of tweets favorited, etc the focus is not really in being a "maven" (using terms from The Tipping Point) but being a "connector" - or as the YouTube Trends Manager said it - these are the "tastemakers"

What is however missing in such lists is "context" - are these tweets about HR issues? I have to admit most of my tweets are about social media and internet mostly.

What makes me happy is that this report will hopefully start a conversation about social media and HR - by the way, check out People Matters March issue on social media and HR too.