After the resignation of Kevin Rollins, it was the turn of John Hamlin and Paul McKinnon to leave Dell.
Hamlin was senior vice president of Dell Inc.'s global online business and marketing division, and was the SVP who oversaw Dell International Services, which was the BPO tech support, consumer care and sales operations. So the 8000 Dell employees in India and other low cost locations all reported into John Hamlin.
I had the pleasure of meeting Paul McKinnon once. Before his professional life he was an assistant professor at the Darden Graduate School of Business at the University of Virginia, where he taught organizational behavior. Therefore he was a little different from most other corporate leaders.
During an interaction he had with the India HR team, one of my colleagues asked him "Paul, what do you think is the most necessary skill/competency that a HR professional should have?"
Without much thought he answered "A point of view"
Wish you all the best, Paul !
Good riddance. I worked at Dell from 2003 to 2006 and had the displeasure of enduring the idiotic HR administration where:
ReplyDelete1) anyone with creative talent who didn't fit a management consulting style (read slidemakers who use unnecessary big words)was systematically purged from the company
2) HR became an anonymous Gestapo arm - the exit interviews are done over email now! Their main focus is to enforce the employee ranking system in an effort to be like GE. Except that Dell does not have the GE quality of leadership, nor the scale
3) Seems that Mr. McKinnon rarely left his office in corporate HQ - was he up there drawing venn diagrams all day and making slides? How could he not know of the worst morale in the history of the state of Texas?
People make the organization tick - not diagrams on a "strategy" slide. McKinnon leaving Dell to go back to an ivory tower campus is a win-win for everyone.
Very regretfully I give the sequence wise when I faced interview at your Mohali Dell international BPO on 07th may. It was a traumatic experience for me as I have just come from UK after spending/working in a proper English atmosphere for more than 6 years and couldn’t know selection criteria after having being told in the fifth round I failed to pass out.
ReplyDeleteThe things that happened at Mohali, Dell International center really shook me as to why this international company like dell is manned by so stupid, inefficient, jealous people who don’t want to recruit anybody who has an edge over them in all the fields like spoken English, IQ level, presentation and qualities of head and heart which is a prerequisite to head any important wing.
The entire silly person asked me questions which no relevance with the post has applied for. As I belong to Patiala which is 70 kms from Mohali I was made to wait till midnight to get the negative decisions of those so called HR managers who have little courtesy for telling me genuine reasons for my failing out.
After passing out from the fifth round they kept me waiting for 2 hrs and again interviewed me for the reasons best known to those HR people.
I had to yell at them in a rage and asked then the reason for my non-selection and they gave me the very stupid answer that they don’t want a person who has high level of energy and spoken English, who could make them, feel low and may not rise to biggest position in the near future.
I really feel sorry as your HR managers who were hurriedly selected at the time of opening of this center in Mohali near Chandigarh after passing only two rounds are interviewing the persons and using their discretion to hold interviews up to 5th rounds.
Don’t think that I am begging for the post but want my capabilities to be recognized. I request you to give me a hearing. I challenge all the selected persons who are not match to me.
I feel why those fools kept on hold till 1130pm to be told that this post too little for me. I reached home at 2am cursing the inefficient people sitting in Dell HR department and untrained Training Officer.
I give u the name of all the said persons in the fifth round Mithun from HR, Amit from Training and Anthony HR manager.
In the end I request u to please look in to the matter and readdress my grievance as I am thinking of stretching this matter to the press and to the bosses of dell sitting in USA though my kins living in States.
Hopping to get justice.
Kinnie Gill
09915584026