Steve talks about how many confident professionals, who when addressing a group showcase their "under"confidence by using the wrong words.
I personally think that like our eyes and body language, words are the windows to our mind. It's not the content of the words themselves - you really don't have to use jargon or obscure words - but the message that they send out.
When we are unsure about ourselves our words and body language convey that diffidence to our audience. Whether that audience is of one or two hundred.
Sep 24, 2008
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